What is your refund policy?
We offer a refund as a coupon code that allows you to get anything from our store for free as long as it does not exceed the original price of the item you bought, we don’t offer a direct refund to the bank account at this moment.
-Exclusions apply to promotional (free) items.
-Request(s) for returns are accepted within 14 working days from delivery.
-The management reserves the right to refuse any returns/refunds and each case is subjected to the sole discretion of the company.
–Aestlook will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund.
-Any change of addresses are subjected to the management’s approval and orders that are shipped/completed are strictly non-editable.
Can I return a damaged item?
Unfortunately, we do not accept any returns for damaged items at this time. However, a reshipment option is available should you wish to avail this option. Contact us on the link below